General Information

Pridola is a Swedish brand offering elegant and practical wireless lamps, combining innovative design with customizable lighting.

Our products are designed in Sweden and manufactured in certified partner factories abroad to ensure top quality and competitive prices.

No, you can't. Unfortunately, you can't yet. But you are ALWAYS protected by our 30-day satisfaction guarantee. This means you can buy the lamp risk-free, and if it's not for you, you can return it for a full refund. However, we are confident that you will love our lights :)

All product details (contents, specifications, dimensions) are listed on the respective product pages.

Orders and Delivery

You can track your order here by entering your order number (e.g., #12345).

Standard delivery: 7 to 14 business days, depending on your location.

Delays: If your order takes longer than 10 days, please contact us at contact@pridola.co.

We use your local postal service for deliveries. Free shipping is included for all orders.

Orders are shipped from Asia to ensure the fastest possible worldwide delivery.

Take a photo or video of the issue and send it to contact@pridola.co. Possible solutions include:

  • Free reshipment of the product.
  • Partial or full refund if the product is irrecoverable.

Returns and Warranty

  • Timeframe: 30 days after delivery.
  • Conditions: Returns are only accepted for damaged or defective products. No returns are accepted for change of mind.
  • Process: Contact us at contact@pridola.co with photos or videos of the issue to initiate a return.

Yes, a one-year warranty applies to all our bulbs against manufacturing defects.

Products and Features

No, professional installation is not required. Each wall light includes 3M adhesive for a quick and hassle-free setup. For added security, screws are included and recommended for a more permanent installation.

Prepare the surface: Clean the wall to ensure a dust-free, smooth surface.

Attach the lamp: Use two 3M adhesive patches per lamp or the provided screws for maximum security.

Insert the Magic Bulb: Screw the bulb into the lamp socket.

Activate the lamp: Control it using the remote (change colors, brightness, or set timers).

Choose a bottle for the base.

Charge the lamp before first use.

Attach the lamp to the bottle securely.

Enjoy customizable lighting for any occasion.

Yes, as of 11/12/2024, all our lamps come with free rechargeable bulbs.

Common Issues and Solutions

Check the surface: Ensure it is clean and dry.

Use screws: Provided in the package for extra stability.

Double the adhesive: Use two 3M adhesive patches per lamp for better grip.

  • Make sure you’re using a USB-C cable and a 5V/2A power adapter.
  • If the issue persists, contact us with a photo or video of the problem for a replacement.

Take a clear photo or video of the damaged item and send it to contact@pridola.co.

Refer to the user manual included in the package or the video tutorial accessible via:

  • The QR code provided in your package.
  • The email sent 7 days after your purchase.
  • Directly on YouTube: Watch the video here.

For unresolved issues, send us a photo or video of the problem at contact@pridola.co.

Customer Support

Emailcontact@pridola.co

Hours: Monday to Friday, 9 AM to 5 PM (local time).

We strive to reply within 24 hours, but response times may extend to 48 hours due to high demand.

Tips and Recommendations

Fully charge the bulbs before first use.

Avoid completely draining the battery.

Clean the connectors regularly.

Our lamps are designed for indoor use. If used outdoors, ensure they are protected from moisture and extreme weather.

Wipe with a soft, dry cloth.

Avoid harsh chemicals that might damage the finish.

Transparency and Trust

Pridola is a Swedish brand, and our designs are created in Sweden. Manufacturing is done in certified factories in Asia to ensure the highest quality.

Our products ship directly from Asia to provide fast worldwide delivery at competitive rates.

Have another question?

Feel free to reach out to us through this contact form. We’ll get back to you within 48 hours!

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